DETAILS:
- Stud earrings
- Zinc alloy post
- Zinc alloy body
Free Worldwide Shipping on all orders, when you shop today!
All purchases are backed by our 30 day, stress free 100% Unconditional Money Back Guarantee.
Guaranteed Safe Checkout, Powered by Shopify!
Easy Returns. No hassle, no fuss. Plain and simple :)
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CONTACT US
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SHIPPING TIMES
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FAQ
CONTACT US
For all queries, you can contact us via our contact page, or email us directly at:
We check emails, at the very least, once every 24 hrs.
Monday to Friday.
SHIPPING TIMES
We offer Free Worldwide Shipping on all orders!
(Awesome, right?)
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(Awesome, right?)
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Free Shipping
4-14 Days average (after processing)
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Insured $2.99 USD
Includes tracking number and retail parcel insurance (if your order is lost / damaged / stolen)
4-14 Days average (after processing)
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Extended Guarantee $4.99 USD
Includes tracking number, retail parcel insurance and an extended guarantee window (60 days instead of 30 days)
4-14 Days average (after processing)
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Processing averages 3-5 business days
WHAT CURRENCY DO YOU TRADE IN?
The US Dollar is our default, but you can also view in AUD, GBP, EUR, CAD, NZD and YEN, using the menu bar in the top right hand corner.
HOW LONG DOES DELIVERY TAKE?
Free Shipping
4-14 Days average (after processing)
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Insured $2.99 USD
Includes tracking number and retail parcel insurance (if your order is lost / damaged / stolen)
4-14 Days average (after processing)
-
Extended Guarantee $4.99 USD
Includes tracking number, retail parcel insurance and an extended guarantee window (60 days instead of 30 days)
4-14 Days average (after processing)
-
Processing averages 3-5 business days.
DO YOU SHIP WORLDWIDE?
Yes we do.
CAN I TRACK MY ORDER?
Absolutely you can. You will receive an email once your order has been shipped with a tracking link.
WHERE ARE YOU BASED?
We have offices in Australia and the US, but our fulfilment team ships our goods out of Hong Kong, as China has the most competitive global shipping prices.
I HAVEN'T RECEIVED MY ORDER?
Please contact us hello@lotaandchain.com and we’ll figure out whats going on :)
Please note we cannot be held responsible for items undelivered due to an incorrect address being entered or the post office/courier not being contacted when you have received a notice of non delivery.
WHAT IS YOUR RETURNS POLICY?
Our change of mind policy lasts 30 days.
If 30 days have gone by since the delivery of your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it.
OUR PROMISE.
All purchases are backed by our 30 day, stress free ‘Plain and simple, love it or your money back’ 100% Unconditional Money Back Guarantee.
We think you’ll LOVE our products - in fact, we’re willing to bet on it!
If you don’t love what we’re offering, we will give you a full refund! It's as simple as that.
No questions, no hassles, no headaches, no tedious returns process, no red tape, no weasely clauses in the fine print.
Just email us and we will make it right :)